Frequently Asked Questions

You can email us at support@thebudboxsg.com or if it's urgent, simply WhatsApp us at +65 9622 9817!

Not yet, but we are working on it at the moment! 🙂

Box of the Day are at $30, you will not know which design you are getting only until a day before your delivery date. Box of Specific Design are at $35, you will be able to guarantee the design you will be getting for the specific delivery date.

To order Box of The Day, make sure you are at "Order Box of the Day" page, the boxes are priced at $30.

To order Box of Specific Design, make sure you are at "Order a Specific Design" page, once you select a design you like, click "Add to Cart" to order, the boxes are priced at $35.

Keep the flowers away from direct sunlight and heat, and store it in a cool environment as much as possible. You should also water the green sponge at the bottom of the box daily 🙂

Yes, for corporate enquiries, kindly drop us an email at hello@thebudboxsg.com or fill up our contact form!

Yes, please contact us through WhatsApp at +65 96229817 or email to hello@thebudboxsg.com!

We believe that variety is important, hence we try our best to provide you with different flowers daily, you can expect roses, gerbera, sunflowers, hydrangea, lilies, eustomas, baby breaths and more!

Your recipient will receive his/her bud box between 10am to 3pm, 1pm to 5pm or 5pm to 10pm depending on which timeslot you choose!

We believe that showing your love should be affordable, hence we provide free same day delivery for the flowers!

Unfortunately, we do not deliver internationally, however we are constantly improving ourselves to expand internationally in the future!

An email will be sent to you once delivery is completed! 🙂

Yes! We delivery daily all year round. 🙂

We will inform you via email/WhatsApp to arrange for a redelivery. A redelivery fee of $15 will have to be made before we can redeliver your bud box.

Yes we do! Check out the Ordering tab to see our cut off timing

We accept credit card payment via Stripe.

We strictly do not accept Cash on Delivery.

To prevent confusion, all orders should be made on our website www.TheBudBoxSG.com

In the event where a refund has to be made, we will refund you through your credit card.

Everyday before 6pm, we will release our New "Box of the Day" design for the next day. Customers can order the Box of the Day at SGD $30.

Yes! Our bud box specific designs are available at SGD $35. Simply click on the design you like, proceed to checkout and select the date you like it to be delivered

Box of the Day at the price of $30 is only available for the date stated on the "order a box of the day" page. If you would like to order box of the day for another date, please "Add to Cart" on the "Box of the Day" page itself, the price would be $35.

Our Freestyle Boxes ($30) are crafted by our florists based on your recipient's agee, gender, the occasion and the color of the flowers you choose.

To order Box of the Day at $30, click here;

To order a Specific Design at $35, click here and click add to cart when you are at the page

Mondays to Saturdays: Orders made before 10am will be delivered before 3pm, orders made before 1pm will be delivered before 5pm, and orders made before 5pm will be delivered before 10pm on the same day. Sundays/PH: Orders made before 10am will be delivered before 5pm on the same day.

All cancellations has to be made at least 48 hours before the date of delivery.