1. General ✿
You can email us at hello@thebudboxsg.com or if it's urgent, simply WhatsApp us at +65 9622 9817!
For some boxes, you can upsize to double the flowers at only $20 more!
Please contact us via our email: hello@thebudboxsg.com or WhatsApp us to make the changes
Keep the flowers away from direct sunlight and heat, and store it in a cool environment as much as possible. You should also water the green sponge at the bottom of the box daily 🙂
Yes, for corporate enquiries, kindly drop us an email at hello@thebudboxsg.com or fill up our contact form!
We believe that variety is important, hence we try our best to provide you with different flowers daily, you can expect roses, gerbera daisy, sunflowers, hydrangea, lilies, eustomas, baby breaths and more!
You can write a message to your loved ones when you check out!
2. Delivery ✿
Your recipient will receive his/her bud box between 10am to 3pm, 1pm to 5pm or 5pm to 10pm depending on which timeslot you choose!
We believe that showing your love should be affordable, hence we provide free same day delivery for the flowers!
Unfortunately, we do not deliver internationally, however we are constantly improving ourselves to expand internationally in the future!
An email will be sent to you once delivery is completed! 🙂
Yes! We delivery daily all year round. 🙂
We will inform you via email/WhatsApp to arrange for a redelivery. A redelivery fee of $15 will have to be made before we can redeliver your bud box.
Yes we do! Check out 4.5 in the "4. Ordering" tab under our FAQ to see our cut off timing
3. Payment ✿
We accept credit card payment via Stripe and Paypal!
We strictly do not accept Cash on Delivery.
Yes we accept Bank Transfer/PayNow, please WhatsApp us for more information!
In the event where a refund has to be made, we will refund you through your credit card.
We will only proceed with the order preparation after payment is made, we do not accept deposits of any form before we accept an order.
4. Ordering ✿
Everyday before 6pm, we will release our New "Box of the Day" design for the next day. Customers can order the Box of the Day at a special discount of SGD $30 for delivery on the Box of the Day's date itself. (U.P. $35)
Yes! You can choose from our past bud box designs and they are available at SGD $35. Simply click on the design you like, proceed to checkout and select the date you like it to be delivered
Box of the Day at the discounted price of $30 is only available for the Box of the Day's date. If you would like to order today's box of the day for another date, please select the "delivery after today's date" option at $35.
Our Freestyle Boxes ($30) are crafted by our florists based on your recipient's agee, gender, the occasion and the color of the flowers you choose.
Mondays to Saturdays: Orders made before 10am will be delivered before 3pm, orders made before 1pm will be delivered before 5pm, and orders made before 5pm will be delivered before 10pm on the same day. Sundays/PH: Orders made before 10am will be delivered before 5pm on the same day.
All cancellations has to be made at least 48 hours before the date of delivery. We reserve the rights to reject all cancellations made after that.
Yes, click here to order a Box of the Day in advance!
Design will be released only one day before the delivery date.
Yes, please contact us through WhatsApp at +65 96229817 or email to hello@thebudboxsg.com!